Mercedes-Benz of Billings - Information for Canadian Customers
Mercedes-Benz of Billings is pleased to assist our Canadian customers with their Used Car purchase saving you time and money. All vehicle sales must be sourced from our pre-owned inventory, excluding any new vehicles. According to regulations set forth by the manufacturer, new models may only be sold by U.S. dealers to U.S. customers. Our courteous and friendly customer service personnel are here to help you.
To start the export process we will need three forms of identification substantiating your legal Canadian residence. Acceptable forms include a Passport, Provincial Driver's License, Voter's registration card, hunting and/or fishing license, or a utility bill.
Once you select the right pre-owned car for you, we will agree on the figures and ship you all the necessary forms you will need to complete the transaction. All you need to do is to sign and return to us via mail or courier, to get the process going. You will then need to make payment arrangements for the vehicle via wire transfer. This is simple and straightforward. The vehicle must be paid for in full before it leaves our location and we must be able to verify receipt of your wire.
Please take steps to study your applicable federal and provincial regulations, and make sure your Pre-Owned vehicle is not lacking any of the required safety features, such as daytime running lights which are required in most if not all Canadian provinces, and engine block heaters are required in some.
Please inquire further by using our contact us form or send an e-mail to a member of our sales staff for further assistance.
Sweetgrass Port of Entry
The documentation for all personal vehicle* exports via Idaho or Montana border crossings is processed by the U.S. Customs and Border Protection (hereafter "CBP") office in Whitlash, Montana. 72 hours before crossing any of the borders in Idaho or Montana, you must e-mail the following documents to the Whitlash office:
- The Vehicle Export Worksheet (click here to download). The owner or purchaser of the vehicle is responsible for the accuracy of the information provided. Failure to properly fill out the work sheet or choosing not to use it may delay your effort to import the vehicle. This could then result in you arriving at the border and not being permitted to export the vehicle and/or you receiving a fine or penalty.
- The Automated Export System. Pursuant to U.S. regulations you are now required to file export information in the Automated Export System (AES.) as of April 5, 2014. One of the changes was that used self-propelled vehicles must be filed in the AES 72 hours prior to export, no matter the value or country of ultimate destination (including Canada). This change became enforceable October 3, 2014. Prior Canadian citizens visiting the U.S. cannot register to file through AES or AESDirect. To find a U.S. agent or freight forwarder, simply use an Internet search engine to locate one or visit: https://www.export.gov/logistics
- A copy (both front and back) of the Vehicle Title, Manufacturer's Statement of Origin (MSO) or certified copy of the same from the Department of Motor Vehicles (DMV). If the title is NOT in your name, then on the Title the seller must sign as the seller, and your name must appear as the buyer. Partial submissions are not allowed.
- Vehicles not requiring a Title. if you are exporting equipment that does not require a Title, you must complete the No Title Required Addendum (click here to download).
- A copy of the Bill of Sale.
- Loans/liens. By signing off their interest on the original Title, the lien holder indicates that the loan has been satisfied. If the lien has not been removed, but the lien holder does not object to export, then you must obtain from the lien holder a Letter of Permission on their company letterhead allowing you to export the vehicle from the United States. This Letter of Permission must bear an original signature of the lien holder and the date when it was signed. In addition to the Letter of Permission, you must obtain a Certified Screen Print of the title information from the DMV (the title information, NOT the registration information), and it must have affixed to it an original signature of a DMV official. Emailed copies of the Letter of Permission and the Certified Screen Print are acceptable to initiate the clearance checks.
- Recall Clearance Letter. You do NOT have to submit your Recall Clearance Letter to the U.S. CBP office, as it is not required.
Assuming your documentation above is accurate and complete, a CBP official will initiate export checks typically within 72 hours of receipt of your email. A CBP official will instead contact you if there are any problems with your submission, so be sure to include your contact information. It is beneficial to supply the telephone numbers for your home, work and mobile phone, as well as an e-mail address if you have one to avoid any processing delays should a CBP official reach out to you during processing. If the CBP official cannot reach you, the 72-hour export check will not begin.
Please note that the owner/agent of the vehicle must supply the ORIGINALS of all documents above in person at the Port where you are crossing at the time of export.
* (A vehicle is any self-propelled automobile, truck, tractor, bus , motorcycle, motor home, self-propelled agricultural machinery, self-propelled construction equipment, self-propelled special-use equipment, and anything self-propelled designed from running on land, but not on rail or water.
Frequently Asked Questions
Here is a succinct question and answer list to our most Frequently Asked Questions (FAQ) regarding the import of used motor vehicles to Canada. If you don't see an answer here, feel free to contact Mercedes-Benz of Billings' customer service team for more information.